Cholalabs is the trade name operated by Chola Labs Software, a Partnership company. It provides a Chola Apps Suite (the “Service”) through an online software application and website operated by Chola App Suite (the “App”).
This privacy policy explains how we collect personal information from you and what we intend to do with that information.
How we collect information from you
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Name, address, telephone number, email address and business details when you/your employer creates an account.
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Communications with us e.g. comments, suggestions, a request for information about our products and services or any other correspondence or phone calls.
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The way in which you use our services including in-App purchases e.g. Power-ups, price quotations or email subscriptions.
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Interactions with third-party service providers, marketing partners and affiliate interactions including Google Analytics, Google Adwords, Facebook Ads, Linkedin Ads and Paypal.
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We collect location based data (GPS coordinates) through our geolocation feature, if the employer has requested users to log in with their gps location.
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We collect biometric data through our facial recognition feature, if the employer has requested logging in through selfies.
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We collect time entry and attendance data when you use the App.
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For marketing purposes we take note of the marketing channels and campaigns that drew you to eFace.
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Your Internet Protocol (IP) address (if using a browser), operating system, the browser type, the address of a referring site and any device identifier (if using a mobile device or tablet).
(a) You provide your consent at the point of registration for us to do so and by accepting our Terms & Conditions.
(b) Processing your data in the way explained above is necessary for us to provide Chola Labs Software services to users.
(c) Some of that data is processed for the purposes of our legitimate interests.
How We Use Your Information
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Cross-referencing your information with that received from our partners in order to provide a more enhanced and personalized App experience.
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Using the information you provide in our communications with you. For instance, in responding to your comments or inquiries, to resolve disputes, to contact you regarding any other operational issues with the App or matters involving product or service transactions, to address problems on the App or our Service and to enforce our agreements with you.
Sharing Your Information
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To facilitate the operation of the App and Service and to perform related services. For example and without limitation, maintenance services, database management, web analytics and improvement of the Service’s features or to assist us in analyzing how our App and Service is used. A third party here may have access to the personal information needed to perform their functions but it may not use it for other purposes.
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We may share aggregated information that does not include personal information and we may otherwise disclose such information with third parties for industry analysis, demographic and analytical profiling and other purposes. Any aggregated information shared in these contexts will not contain your personal information.
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We may sell, transfer or otherwise share some or all of our assets, which could include your personal information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of company liquidation.
Marketing
Access To Your Information And Correction
If you would like a copy of some or all of your personal information, please email us at the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.
You may review, update, correct or delete your personal information at any time either through your account settings or by contacting us at
the above address.
If you do delete all such information then it will affect your ability to access our Service.
Cookies
We use cookies and Non PII data to:
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Monitor and analyse your use of the App and our Service.
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For technical administration of the App.
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To increase the functionality and user-friendliness of our App and our Service.
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To better tailor the App to our visitors’ needs.
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Better understand how you interact with our App.
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Monitor aggregate usage by our users and web traffic routing on our App.
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Improve our App.
Other Websites
This privacy policy is only applicable to our Service and App.
Security
However, be aware that there are no security controls that are 100% impenetrable and thus there remains a small risk that data may be intercepted or misused.
Holding Information On Minors
If we learn that we have collected personal information of a minor then we will take steps to delete such information from our files as soon as possible.
Changes to our Privacy Policy
Any information we collect is subject to the privacy policy in effect at the time it is collected.
By continuing to access or use our Service after any changes come into effect, you are agreeing to the revised policy.
Previous Versions:
Complaints
This privacy policy is only applicable to our Service and App.